Shipping Policy

FETRU products are made on demand. This means your phone case is produced after your order is placed.

Production time

Most orders are prepared within 2-5 business days before shipping.

Shipping destinations

We currently focus on shipping to customers in the United States.

Estimated delivery time

Estimated delivery time within the United States is usually 4-10 business days after production. Delivery times may vary depending on the production partner, shipping carrier, location, holidays, or unexpected delays.

Shipping costs

Shipping costs are calculated at checkout when available. If a flat shipping rate is shown, it will be clearly displayed before you complete your order.

Order tracking

When tracking is available, you will receive a tracking link by email after your order has shipped.

Made-to-order products

Because our products are made on demand, production begins after the order is placed. Please review your phone model, case type, shipping address, and order details carefully before completing your purchase.

Incorrect shipping information

FETRU is not responsible for delays or failed delivery caused by incorrect or incomplete shipping information provided by the customer. If you notice an error, please contact us as soon as possible at support@fetru.com.

Questions

If you have questions about shipping, contact us at support@fetru.com.